VisitPITTSBURGH is pleased to offer uniformed registration staff for convention groups and small group meetings. Personnel are qualified to perform as greeters and room monitors, as well as data entry registrars, cashiers, supervisors, and information table representatives. Personnel are bonded and insured.
Requests must be received, preferably one month prior to the start date and addressed to:
Barbara L. Hollie, Destination and Visitors Services Manager
Destination Services Department, VisitPITTSBURGH
Fifth Avenue Place
120 Fifth Ave., Suite 2800
Pittsburgh, PA 15222
Please include the following information in your request:
Once the request for registration staff has been processed, the client will be sent a PROPOSED SCHEDULE OF REGISTRAR HOURS (PSRH) detailing the estimate of costs based on the number of registration hours requested.
All shifts must be scheduled for a four (4) hour minimum per employee, per day.
Overtime is charged when personnel work more than 40 hours in a workweek or on one of the following holidays; New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. The workweek starts on the first day of work. The standard rate is 1-1/2 times the base rate.
For every four hours worked, a 10-minute break is given. If the employee works between five and nine hours, they are given a 30-minute meal break. If more than nine hours are worked, employee will be given two 30-minute meal breaks. For payment purposes, meal and break periods are considered hours worked.
At the end of the scheduled work period, the meeting planner will sign a time sheet verifying the registration hours. The meeting planner will be sent a copy for their recordkeeping purposes. Invoicing for hours worked will be sent to the planner after completion of the event.
If it is necessary to cancel registration personnel less than 24 hours prior to the scheduled start time, a 4-hour minimum fee will be charged for each person scheduled. Cancellations made on-site fall under this policy as well.